We process orders Monday through Friday and ship from Ohio, USA. We are seeing a slow down in shipping due to labor shortages across the country. Please allow 7-14 business days for your order to arrive, depending on your location. 

Shipping, tracking, and order information will be emailed to the address you used to make your purchase if available. Questions about your order? Send us an email to care@omaxhealth.com

To review our return policy, please visit our Shipping and Returns page here.

If you purchased one of our products from a TV commercial by phone, you’ll need to contact Omax Customer Care at care@omaxhealth.com to manage your subscription. If you purchased through omaxhealth.com, please sign into your account and click on account management.

You can scan the QR code found on your product, or visit our Certificates of Analysis page.

GlobalShopex is a third-party provider, independent of Omax Health, Inc., that handles international checkout and shipping for all orders placed on omaxhealth.com. Once your order is completed, any questions regarding order status should be directed to GlobalShopex by contacting their Customer Care via email at customercare@globalshopex.com or by calling 1-786-391-4868. 

For more information about their processing and shipping timeframes, please reach out to GlobalShopex directly.